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Data Protection & Cookies

Purpose of This Policy

This Data Protection & Cookies Policy has been prepared to meet the requirements of the Data Protection Act 1998, the General Data Protection Regulation, the Data Protection Act 2018 and The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. It relates to the collection, protection, disclosure and use of personal data belonging to individuals who visit nswm.co.uk and also refers to the ‘Cookies’ we use, what they are and their purpose. By clicking the ‘OK’ button on the box that appears on every page of this website, you signify your acceptance of our Data Protection & Cookies Policy. Please note that the warning relating to ‘Cookies’ will only appear the first time you enter our website.

NorthStar Wealth Management Group Ltd is committed to protecting and respecting your data and your personal information. This Data Protection & Cookies Policy explains how we use any personal information we collect about you when you use this website. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 and General Data Protection Act 2018.

Data Governance

All information held by NorthStar is covered by the Data Protection Act 1998, the General Data Protection Regulation, the Data Protection Act 2018 and The Privacy and Electronic Communications (EC Directive) (Amendment) Regulations 2011. By accepting this Privacy & Cookies policy, you consent to us, or any company associated with us (for example, product providers or platforms we use to provide you with our services) processing your personal data, both manually and by electronic means. Your data will be used for the sole purpose of providing financial advice, administration and management.
‘Processing’ includes obtaining, recording or holding information or data, transferring it to other companies associated with us, such as product providers, the FCA or any other statutory, governmental or regulatory body for legitimate purposes including, where relevant, to solicitors and/or other debt collection agencies for debt collection purposes and carrying out operations on the information or data.

Data Processing

When processing your data, we always abide by the following key principles:

  • Your data will be lawfully and fairly processed in a transparent manner.
  • Your data is collected on the grounds of explicit and legitimate purposes only.
  • We will only ask for your data when necessary, explain if data will be shared and how long it will be kept.
  • Your data will be accurate, kept up to date and erased, without delay, should your data no longer be required for the purposes to be processed.
  • Your data will only be retained as long as necessary.
  • Your data will be secure.

Data Storage Locations

In order to provide services to you, we may be required to pass your personal information to parties located outside of the European Economic Area (EEA) in countries that do not have Data Protection Laws equivalent to those in the UK. Where this is the case we will take reasonable steps to ensure the privacy of your information.

Sensitive Data

The information provided to us may contain sensitive personal data (as covered by the General Data Protection Regulation and the Data Protection Act 2018), including information that relates to your physical or mental health or condition; the committing or alleged committing of any offence by you; any proceedings for an offence committed or alleged to have been committed by you, including the outcome or sentence in such proceedings.

Protecting Data

Please be assured that we, and any company associated with us will treat all personal data and sensitive personal data as confidential and will not process it other than for a legitimate purpose associated with the service we will provide you. Steps will be taken to ensure that the information is accurate, kept up to date and not kept for longer than is necessary.

Data Storage Duration

Your data will be kept in accordance with FCA regulatory expectations, which in some cases mean the duration could be indefinite. Measures will be taken to safeguard against unauthorised or unlawful processing and accidental loss or destruction or damage to the data.

Your Data Rights

You are entitled to a number of key rights in relation to your data. These are:

  • The right to be informed.
  • The right of access.
  • The right to rectification.
  • The right to erasure.
  • The right to restrict processing.
  • The right to data portability.
  • The right to object.
  • Rights to automated decision and profiling.

Please ask us for an explanation of these data rights should you wish to have more information.

Access to Data

Subject to certain exceptions, you are entitled to have access to your personal and sensitive personal data that is held by us. You will not be charged by us to supply your data, however we do reserve the right to apply a ‘reasonable fee’ where requests are deemed excessive. We will respond to your request as soon as possible and within the maximum time frame of one month.

Withdrawal of Consent

If at any time, should you wish to withdraw consent for us, or any company associated with us, to process or store your personal data or sensitive personal data, please contact:

The Data Controller, NorthStar Wealth Management Group Ltd, Ocean Village Innovation Centre, Ocean Way, Southampton, Hampshire, SO14 3JZ.

Data Complaints

In rare occasions where you believe your data has been wrongfully processed, stored or handled, you have the right to raise a concern with the Information Commissioner’s Office (ICO). Full details can be found at ico.org.uk/your-data-matters/raising-concerns/

Use of Cookies

Cookies are small text files that are placed on your computer by websites you visit. Cookies help make this website work and provide information to us about how you interact with our website. We use this information to improve our website experience.

We use cookies to:

  • Remember you when you visit this website and to keep track of your browsing patterns. This allows us to build up a profile of how you use the website. This helps us to improve the experience offered by our website.
  • Make our website work as efficiently as possible.

This website uses first-party and third-party cookies for several purposes. First-party cookies are generally necessary for the website to function the right way, and they do not collect any of your personally identifiable data.

The third-party cookies used on this website are mainly for understanding how the website performs, how you interact with this website, keeping our services secure, providing advertisements that are relevant to you, and to provide visitors with a better and improved user experience and help speed up your future interactions with our website.

Most browsers allow you to turn off cookies. To do this look at the ‘Help’ or ‘Options’ menu of your browser. Switching off cookies may restrict your use of the website and/or delay or affect the way in which it operates. By using our site you agree we can place these types of cookies on your device.

Cookies Used on this Website

Essential: Some cookies are essential for you to be able to experience the full functionality of our site. They allow us to maintain user sessions and prevent any security threats. They do not collect or store any personal information. For example, these cookies allow you to log-in to your account and add products to your basket, and checkout securely.

Statistics: These cookies store information like the number of visitors to the website, the number of unique visitors, which pages of the website have been visited, the source of the visit, etc. These data help us understand and analyze how well the website performs and where it needs improvement.

Marketing: Our website displays advertisements. These cookies are used to personalize the advertisements that we show to you so that they are meaningful to you. These cookies also help us keep track of the efficiency of these ad campaigns.

The information stored in these cookies may also be used by the third-party ad providers to show you ads on other websites on the browser as well.

Functional: These are the cookies that help certain non-essential functionalities on our website. These functionalities include embedding content like videos or sharing content of the website on social media platforms.

Preferences: These cookies help us store your settings and browsing preferences like language preferences so that you have a better and efficient experience on future visits to the website.

Cookies used on this website:

_fbpThis cookie is set by Facebook to deliver advertisement when they are on Facebook or a digital platform powered by Facebook advertising after visiting this website.
_gaThis cookie is installed by Google Analytics. The cookie is used to calculate visitor, session, campaign data and keep track of site usage for the site's analytics report. The cookies store information anonymously and assign a randomly generated number to identify unique visitors.
_gatThis cookies is installed by Google Universal Analytics to throttle the request rate to limit the collection of data on high traffic sites.
_gat_gtag_UA_71261906_1This cookie is set by Google and is used to distinguish users.
_gidThis cookie is installed by Google Analytics. The cookie is used to store information of how visitors use a website and helps in creating an analytics report of how the website is doing. The data collected including the number visitors, the source where they have come from, and the pages visted in an anonymous form.
_GRECAPTCHAThis cookie is set by Google. In addition to certain standard Google cookies, reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis.
CONSENTThese cookies are set via embedded youtube-videos. They register anonymous statistical data on for example how many times the video is displayed and what settings are used for playback.No sensitive data is collected unless you log in to your google account, in that case your choices are linked with your account, for example if you click “like” on a video.
cookielawinfo-checkbox-advertisementThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Advertisement".
cookielawinfo-checkbox-analyticsThis cookies is set by GDPR Cookie Consent WordPress Plugin. The cookie is used to remember the user consent for the cookies under the category "Analytics".
cookielawinfo-checkbox-functionalThe cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional".
cookielawinfo-checkbox-necessaryThis cookie is set by GDPR Cookie Consent plugin. The cookies is used to store the user consent for the cookies in the category "Necessary".
cookielawinfo-checkbox-othersThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Others".
cookielawinfo-checkbox-performanceThis cookie is set by GDPR Cookie Consent plugin. The cookie is used to store the user consent for the cookies in the category "Performance".
frThe cookie is set by Facebook to show relevant advertisments to the users and measure and improve the advertisements. The cookie also tracks the behavior of the user across the web on sites that have Facebook pixel or Facebook social plugin.
IDEUsed by Google DoubleClick and stores information about how the user uses the website and any other advertisement before visiting the website. This is used to present users with ads that are relevant to them according to the user profile.
ls_smartpushThis cookie is set by the provider Litespeed Server. This cookie allows the server to store the settings and to improve performance of the site.
PHPSESSIDThis cookie is native to PHP applications. The cookie is used to store and identify a users' unique session ID for the purpose of managing user session on the website. The cookie is a session cookies and is deleted when all the browser windows are closed.
ssThis cookie is set by the provider Eventbrite. This cookie is used for the functionality of website chat-box function.
st_samesiteNo description
TawkConnectionTimeThis cookie is set by Tawk.to which is a live chat functionality. The cookie is used to remember users so that previous chats can be linked together to provide better and improved service.
test_cookieThis cookie is set by doubleclick.net. The purpose of the cookie is to determine if the user's browser supports cookies.
VISITOR_INFO1_LIVEThis cookie is set by Youtube. Used to track the information of the embedded YouTube videos on a website.
YSCThis cookies is set by Youtube and is used to track the views of embedded videos.
yt-remote-connected-devicesNo description available.
yt-remote-device-idNo description available.

Third Party Websites

This Privacy & Cookies Policy does not cover the links to websites owned and operated by third parties. Such websites have their own privacy policies, and are also likely to use cookies, and we therefore urge you to review them. They will govern the use of personal information you submit that may also be collected by cookies whilst visiting these websites. NorthStar Wealth Management Group Ltd does not accept any responsibility or liability for the privacy practices of any third party website and your use of such websites is at your own risk.

Changes to This Data Protection & Cookies Policy

This Data Protection & Cookies Policy may be updated from time to time and is kept under regular review.

Further Information

Should you require more information about our Data Protection & Cookies Policy, or anything else covered on this page, please contact us.

Awards, Accreditations & Trade Associations

NorthStar is proud to be members of the leading financial planning trade associations. Through a continued commitment to work to the highest professional standards and deliver real value to all clients, our work has been recognised with a number of awards and professional accreditations.

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We offset our carbon footprint via Ecologi

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We offset our carbon footprint via Ecologi

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