loader image
Select Page

Client Satisfaction Ratings

We regularly survey all of our clients to find out what they really think of the services we provide

Please also see our client feedback and testimonials.


Our clients rate our service on a scale from 0 (worst) to 5 (best) in ten key areas. This information is aggregated to provide an ongoing client satisfaction assessment.

Overall Satisfaction

  • Average rating: 4.9 / 5

Value for Money

  • Average rating: 4.7 / 5

Documentation & Literature

  • Average rating: 4.9 / 5

Technical Knowledge

  • Average rating: 5 / 5


  • Average rating: 5 / 5

Customer Service

  • Average rating: 4.8 / 5

Technology & IT

  • Average rating: 4.7 / 5


  • Average rating: 4.8 / 5


  • Average rating: 4.7 / 5

Likely to Recommend

  • Average rating: 4.9 / 5
Client satisfaction ratings cover the past 3 years to 01.01.21.

We all lead busy lives

Do you make the time to manage your finances and make the most of your money? We’re here to help. We structure regular financial reviews to ensure you always make time to really understand your money and make great financial decisions.

 Accreditations & Trade Bodies

premade image 20new2

Join Over 3,000 Happy Subscribers

Stay right up-to-date with the latest financial news, get expert insight and analysis and exclusive special offers to help you make the most of your money. NorthStar Insights is the free email newsletter enjoyed by over 3,000 people across the UK. Join them to see what all the fuss is about. 


(Great content every week. No spam. Guaranteed.)

Data Protection Policy

Thanks for subscribing to NorthStar Insights. Check your email to confirm your subscription.