NorthStar Again Named As ‘Top Rated’ by Independent Rating Site VouchedFor
We are delighted to be included in the VouchedFor Top Rated Financial Adviser Guide again this year. Distributed in The Times this weekend, the guide showcases the very best financial planners in the UK.
The designation as a ‘Top Rated’ adviser demonstrates our ongoing commitment to customer service and reflects the high review scores we continue to receive from our clients. We would like to publicly thanks all of our clients who have taken the time to leave their reviews, feedback and comments on VouchedFor.
Our financial planner, James Thompson now has over 100 verified reviews with an average rating of 4.8 out of 5. This is a tremendous achievement and one that puts him almost the highest rated advisers in the UK. VouchedFor reviews are based on client scores for three key criteria; ‘quality of advice’, ‘quality of service’ and ‘value for money’. Inclusion in this year’s guide was based on reviews since January 2020 with those advisers scoring over 4.5 chosen for inclusion.
Here are some of our recent VouchedFor reviews:
“James was very clear and concise with his questions, and made me feel at ease. I feel confident that he will be able to support me with a plan to achieve my financial goals.”
“Great to talk to and I didn’t feel that he was just reading from a script or just going through the motions. He was listening and clear in his explanations.”
“Well prepared, thorough and knowledgeable.”
“James was very clear in his explanations, and very friendly and professional in his approach. A very positive meeting.”
“James was very professional and clearly well informed.”
We continue to be strong advocates of independent review sites. As well as helping people find the best qualified and top rated advisers, reviews and ratings play an important part in helping us refined and improve our services. As well as reviews and ratings, an important benefit of our partnership with VouchedFor is to reflect our fee transparency and provide a succinct summary of our services and accreditations. We also have to fulfil VouchedFor’ s extensive ongoing certification and verification processes which provide a further level of trust for our clients. These include:
- Checking advisers are FCA registered
- Verifying qualifications and professional accreditations
- Certifying independence status
- Verifying location and contact details
- Ensuring client reviews are genuine
To read all of our reviews on VouchedFor, please check out our VouchedFor profile. If you are a NorthStar client and haven’t left a review in the past 12 months, you can do so on the VouchedFor website.
Awards, Accreditations & Trade Associations
At NorthStar, we are committed to delivering the best service to our clients and working to the very highest professional standards. Our work has been rewarded with a number of awards and professional accreditations. We are also members of the leading financial services professional trade associations.